Joanie Stokes

Joanie Stokes is an experienced professional in customer service and operations management, currently serving as Sr Customer Service Operations at Home Dynamix since January 2021. In this role, Joanie manages B2B orders for major retailers, creates reports for tracking orders and inventory shortages, and coordinates with cross-functional teams to resolve sales order issues. Joanie has a history of fostering client loyalty through effective dispute resolution and communication, with prior roles including Sr. Customer Service Representative at Clip Strip Corp and various positions in financial services at UBS, Acorn Financial Services, and Fidelity Investments. Educated with a Bachelor of Business Administration from Berkeley College, Joanie has demonstrated strong organizational and time management skills throughout a diverse career in customer service and operations.