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Mike R. Manzo

Touchpoint Support at Home Franchise Concepts

Mike R. Manzo has a diverse work experience spanning various industries. Mike R. is currently working at Home Franchise Concepts as a Touchpoint Support. Prior to this, they had a long tenure at Advantage Solutions: Sales, Marketing, Technology, where they held roles as a Tier 2 Tech Support and later as a Technical Support Services-Sr. Tier 2. In these roles, they provided technical assistance, handled escalated calls, and supported Tier 1 agents. Mike also worked at Apria Healthcare as a Customer Quality Agent, where they verified insurance information, obtained clinical information, and communicated with patients. Mike R. has also worked at Marriott Vacation Club International as a Media Marketing Manager, handling project requests, coordinating with vendors and clients, and managing brand and legal reviews. Earlier in their career, Mike worked at iCandy TV as a Production Coordinator-Office and Field, where they organized logistics, hired crew and talent, and managed scheduling and payments.

From 1990 to 1992, Mike R. Manzo attended the Academy of Radio Broadcasting, where they pursued on-air talent in the field of study. However, the information does not mention whether they obtained a degree from this institution.

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Timeline

  • Touchpoint Support

    May, 2022 - present