Robert Goulet has extensive experience in dialer operations and management within the mortgage and financial services industry. Currently serving as Dialer Operations Manager at Home Point Financial since April 2016, Robert oversees predictive dialer systems and ensures compliance with policies and regulations. Previous roles include Control Tower Supervisor at PennyMac Loan Services, Dialer Operations Supervisor at Homeward Residential, and Late Stage Collections Team Supervisor at American Home Mortgage Servicing. Robert also held positions as a Dispatcher at AAA and Account Manager at Countrywide Home Loans, gaining a comprehensive skill set in operations and customer service. Robert's educational background includes studies in Criminal Justice/Law Enforcement Administration at Central Texas College.
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