Agnieszka Komza

Agnieszka Komza is an experienced professional in customer engagement and experience management, currently serving as the Lead Customer Experience at home24 SE since March 2021. Prior to this role, Agnieszka held the position of Customer Experience Expert at McKinsey & Company from September 2015 to February 2021. Agnieszka's background includes significant experience in sales and marketing strategy consulting at Ernst & Young, focusing on the life sciences industry, as well as expertise in pricing strategy and marketing from roles at Simon-Kucher & Partners and an internship at Roland Berger Strategy Consultants. Early in the career, Agnieszka developed a Complexity Management Tool during an internship at Henkel & Schwarzkopf and managed a project for an Entrepreneurial Fair at Akademickie Inkubatory Przedsiebiorczosci. Agnieszka holds a CEMS Master in International Management from SGH Warsaw School of Economics, with additional studies at the University of Cologne, Queen's University, and Copenhagen Business School.