Fiona Murchison

Fiona Murchison is an experienced professional in customer relationship management and consultancy, currently serving as the In-Form Senior Consultant at Homeless Link since January 2023. Previously, Fiona held roles at makepositive as an Implementation Consultant and returned to Homeless Link after three years as the In-Form Head of Service Delivery & Consultancy, where involvement with the Salesforce platform was significant. Fiona's career started in the contact center for Rank Group, serving various brands in online gaming, and includes positions at London South Bank University and 888.com, focused on customer service and support. Fiona holds a Bachelor of Arts degree in Film/Cinema/Video Studies from London South Bank University.