Mia B. is a Business Support Associate at Benchmark Capital since November 2022, with extensive experience in quality management and operational support from previous roles at Evri. At Evri, notable achievements include managing multiple channels for data analysis as a Quality and Performance Manager, meeting service and compliance targets as a Compliance Manager, and improving client inquiry resolution times as an Operation Support Officer. Additional experience includes customer service and administrative roles at Cex Webuy.com, Go Ape, and Selgros Cash&Carry, complemented by freelance work in video transcribing and article writing. Mia B. holds a Data Science certification from Northumbria University and a Bachelor's degree in Communication Sciences and Public Relations.
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