Mitchel Santiago

Mitchel Santiago is an experienced technology professional with a strong background in desktop support and network infrastructure. Currently serving as a Senior Desktop Support Analyst at HomeServe USA since November 2020, Mitchel previously held roles as a Desktop Support Analyst at the same company and as a Network Infrastructure Support Technician at Forerunner Technologies, Inc. from July 2014 to October 2020. Early career experience includes providing technical support at Exceptional Digital Solutions, focusing on hardware diagnostics, virus removal, data recovery, and sales of refurbished computers. Mitchel began a career in logistics as a Driver/Trainer at TMC Transportation from 2005 to 2008, delivering freight and training new drivers. Education includes a degree in Network Administration and Security from McCann School of Business and Technology and studies at Western Governors University from March 2018 to May 2022.