Naseem Alam is an experienced Network Engineer currently employed at HomeServe since October 2018. Prior to this role, Naseem worked as a Network Engineer at Merchants from January 2013 to October 2018 and gained valuable experience as an IT Support 1st/2nd Line professional at Pinsent Masons from May 2012 to January 2013. Earlier work includes serving as a 1st/2nd Line Support Analyst at Jaguar & Landrover, where responsibilities encompassed supporting desktop IT services and managing database security. Naseem's career began in the energy sector at Npower as an Agent Complaints specialist from August 2008 to February 2010. Educated at the University of Wolverhampton, Naseem earned a degree in Business & Marketing with a classification of 2:2.