Umair Jawed

Customer Support Representative at HomeShopping

Umair Jawed is an experienced professional in the eCommerce and customer service sectors, currently serving as a Marketplace Specialist at Krave Mart since February 2023. Additionally, Umair holds a long-term position at Daraz, where responsibilities include overseeing regional operations, managing procurement using Microsoft Dynamics ERP, and leading a localization team for the Daraz Dukan project. With a solid foundation in customer support roles at HomeShopping.pk and prior experiences in logistics, content writing, and sales, Umair's skill set encompasses vendor coordination, performance analysis, and operational management. Umair holds a Bachelor of Commerce in Economics from Dadabhoy Institute of Higher Education, attained between 2016 and 2017.

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