Jacob Stern has a Bachelor's degree in Pre-Law with a minor-equivalent in Computer Science from Washington State University. Jacob has experience working as a Production Technician at Active Voice acquired by Cisco Systems, a Sales Associate at Macy's, an AT&T Wireless Customer Support Agent at West Corporation, and currently works as a Customer Service Representative at HomeTown Ticketing, Inc. Their responsibilities include troubleshooting issues, supporting clients via phone, email, and chat, and maintaining customer satisfaction metrics.
Current role