Levita Anggraini

Levita Anggraini is a Customer Care Specialist at Honest since March 2023, responsible for monitoring fraudulent transactions and handling customer complaints related to credit card usage, achieving a customer feedback survey score of 4. Prior experience includes a role at PT Bank Jago Tbk as a Dispute and Chargeback specialist, where Levita investigated and resolved over 150 payment disputes weekly with a 100% resolution rate. Earlier, as a VKYC Agent, Levita conducted over 40 virtual KYC calls daily with a perfect completion and accuracy rate. Additional experience includes serving as a Social Media Marketing Specialist at Mpm radio depok and Kinang kilaras wedding. Levita holds a Bachelor of Communication in Communication and Media Studies from Invalid71343808 and completed education at SMA Negeri 30 Jakarta.