Mukhtar Ruddin

Mukhtar Ruddin is a Customer Care Specialist in Risk and Operations at Honest since August 2023, responsible for virtual customer identity verification, addressing customer issues through various channels, and managing fraud alerts. Prior experience includes roles at Optik Melawai as a Customer Service Sales and Operations professional, handling customer problems and product analysis, and significant contributions at Shopee across multiple positions, including Senior Analyst in Customer Operations and Return and Refund, focusing on complex customer issue resolution and mediation between buyers and sellers. Previously, Mukhtar held a telesales position at CIMB Niaga, achieving sales targets, and a safety maintenance role at Pertamina Patra Drilling Contractor, emphasizing workplace safety. Mukhtar holds an Associate's degree in Fire Prevention and Safety Technology from Akamigas Balongan.