Sultana Eseroma is an experienced professional in customer service and human resources with a strong background in recruitment and team management. Currently serving as Customer Service Manager at Honolulu Cookie Company since September 2016, Sultana oversees daily operations, training, and performance management within the customer service call center. Previous roles include Customer Service Supervisor and Customer Service Agent at the same company, as well as HR Specialist Recruitment at Diagnostic Laboratory Services, INC., and Staffing Manager at Nursefinders. Sultana's extensive human resources experience includes positions at Circuitronix, LLC, ATI Career Training Center, Kforce Professional Staffing, GMAC Mortgage, and Commerce Bank. Sultana holds a Bachelor of Science in Business Management from Fairleigh Dickinson University.