Ciria R. Sauceda

Ciria R. Sauceda, PMP, is an accomplished senior manager with extensive experience in customer relationship management and project governance. Currently serving as Senior Manager at Hootsuite, Ciria has held progressive positions including Principal Customer Experience Manager and Senior Engagement Manager. Previous experience includes a tenure at Scotiabank where Ciria established a robust portfolio governance framework and led the implementation of a Project Portfolio Management tool. Ciria's career also encompasses roles at Ivanhoé Cambridge as a Project Control Consultant, and at Maple Agave Holdings as a Principal. Early in the career, Ciria gained valuable operational experience at TeleTech, where significant contributions were made to customer service operations and project management. Academic credentials include a Master of Engineering from the University of Toronto and a BASc from Tecnológico de Monterrey.