Melissa Riley

Melissa Riley is a seasoned professional with extensive experience in the insurance industry, currently serving as a Senior Business Analyst for Organizational Change Management at Horace Mann since January 2012. In this role, Melissa leads the Organizational Change Management efforts for the P&C Modernization program, focusing on employee transitions. Previous positions at Horace Mann include IT Manager for the Auto Mainframe Team and IT QA Manager, where Melissa directed teams in managing project alignments, risk assessment, and quality assurance functions. A long tenure at The Horace Mann Companies included roles as Senior Quality Assurance, Project Control Analyst, Data Control Analyst, and Casualty Policy Forwarder, gaining expertise in testing, project planning, and data monitoring.