Carlos Alpuche Caceres

Carlos Alpuche Caceres, M.B.A., is an accomplished IT professional currently serving as a Senior IT Service Desk Specialist at Horizon Bank since October 2017. In this role, Carlos efficiently resolves 40-60 helpdesk tickets weekly and oversees the implementation of IT infrastructure across new bank branches. Carlos is also responsible for onboarding new hires and mentoring IT employees while managing a team to deploy over 100 new computers. Previous experience includes positions at Austin City Limits Live and Accenture, where Carlos honed skills in both customer service and technical development. Carlos holds a Bachelor's Degree in Computer Science and a Master of Business Administration in Business Administration with a focus on Digital Management from St. Edward's University.