Crystal R. has extensive experience in product management and innovation, currently serving as Manager of Product Management & Innovation, Business Liaison, and Product Consultant at Horizon Blue Cross Blue Shield of New Jersey since February 2016, focusing on product development and market strategy. Prior to this role, Crystal R. was a Product Manager in Audience Marketing/Business Intelligence at ThomasNet.com, contributing to a platform that effectively connects buyers and sellers through advanced digital technology. Earlier career experience includes serving as an E-Product Associate for Thomas Publishing, where responsibilities included supporting product managers with web initiatives and providing customer service for technical issues. Crystal R. holds an MBA from Florida A&M University, an M.S. in Graphic Communication & Technology Management from Kean University, and is pursuing a Certificate in Marketing Management from Rutgers University.
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