Katie Durkin (Warne)

Katie (Warne) Durkin, MS, is a dedicated professional with extensive experience in quality outreach and patient satisfaction. Currently serving as Lead Quality Outreach Specialist at Horizon Blue Cross Blue Shield of New Jersey since November 2020, Katie previously held multiple roles at Cooper University Health Care, including Population Health Advisor and Transitional Care Health Coach. Katie's educational background includes a Master of Science in Human Services with a concentration in Healthcare Administration from Capella University and a Bachelor of Arts in Psychology from Fairleigh Dickinson University. This comprehensive expertise in healthcare administration and patient satisfaction initiatives underscores Katie's commitment to improving healthcare delivery and patient experiences.