Liza Amezquita

Liza Amezquita has over 17 years of work experience in various roles within the healthcare and insurance industries. Currently, they are the Director of CX Insights & Strategy at Horizon Blue Cross Blue Shield of New Jersey, where they are responsible for driving customer experience initiatives. Prior to that, they worked as a Senior Manager in the Customer Experience department at the same company.

Before joining Horizon BCBSNJ, Liza worked at Prudential Financial as a Customer Experience Manager from 2018 to 2020.

Liza also has extensive experience in customer experience and product development roles at Horizon BCBSNJ, where they worked as a Customer Experience Specialist, Product Consultant, Group Underwriter, and Administrative Assistant.

In addition to their healthcare and insurance experience, Liza has also worked in executive assistant and medical billing roles earlier in their career.

Liza Amezquita has obtained a Bachelor of Arts degree in Theatre Arts and Psychology from Rutgers, The State University of New Jersey-Newark. Furthermore, they have also pursued a Master of Business Administration (M.B.A.) in Risk Management at Saint Peter's University. The provided information does not specify the start and end years for each educational experience.