Greg S.

Greg S. has diverse work experience across multiple industries. Greg started their career at Abbott Laboratories in 2003 as part of their Manufacturing Professional Development Program. Greg then worked as a Production Control Analyst at Rockwell Automation from 2006 to 2007. Following this, they joined Virchow and Krause as a Consultant from 2007 to 2008.

In 2008, Greg returned to Rockwell Automation and held various roles. Greg worked as a Logistics Analyst from 2008 to 2011, where they conducted analysis and assisted the compliance team. From 2011 to 2016, they served as the Manager of Engineering and Systems, overseeing process improvement activities in a Distribution Center. During this time, they also worked as a Project Manager for RedPrairie implementations, managing teams and driving corrective actions.

In 2016, Greg joined Horizon Hobby as the Retail Business Lead. From 2017 to 2018, they served as the Manager of the U.S. Consumer Group. In 2018, they became the Director of Global Consumer Sales, responsible for consumer sales across the United States and Europe. Greg also led the integration of a new acquisition and managed various marketing strategies and social media platforms.

In 2019, Greg took on the role of Director of Marketing - Surface at Horizon Hobby. Recently, in 2021, they became the Director of Customer Experience, leading the customer experience, product support, and product services teams. Greg focused on improving customer satisfaction and loyalty.

Overall, Greg S. has extensive experience in customer experience management, marketing, sales, and process improvement in various industries.

Greg S. attended the University of Wisconsin-Whitewater from 2000 to 2004, where they obtained a Bachelor of Business Administration degree with a focus on Operations Management. In addition to their degree, Greg has also earned several additional certifications. In April 2015, they obtained a Certification in Production and Inventory Management (CPIM) from APICS. Most recently, in May 2020, Greg obtained a Marketing Strategy Certificate from Cornell University.