Alyssa Powderly

Customer Relations Department Manager at Horizon Services, LLC.

Alyssa Powderly has a diverse work experience spanning different industries. Alyssa started their career in 2011 at BJ's Wholesale Club, where they held various managerial roles such as Receiving Manager, Asset Protection Manager, and Inventory Control Manager. In these positions, they were responsible for tasks such as unloading trucks, overseeing security measures, and maintaining accurate inventory counts.

In 2013, Alyssa took on the role of Personnel Manager at BJ's Wholesale Club, where they handled employee schedules, benefits, and payroll, while also providing an outlet for employee support. Alyssa later became Bakery Manager, overseeing department operations and employee management.

In 2014, Alyssa joined Wawa, Inc. as the Inventory Merchandise Manager. Their responsibilities included maintaining accurate inventory, training and coaching customer service associates, and ensuring store operations efficiency.

Since 2016, Alyssa has worked at Horizon Services, LLC. Initially starting as a Customer Service Representative, they took calls to assist customers with work orders for heating, cooling, and plumbing needs. Alyssa later progressed to the role of Customer Relations Manager, and currently serves as the Customer Relations Department Manager. In their current position, Alyssa manages the customer relations team and ensures the smooth operation of the department.

Overall, Alyssa Powderly's work experience highlights their expertise in inventory management, customer service, and employee management.

Alyssa Powderly completed one year of study in Mathematics/Graphic Design at Drexel University from 2008 to 2009.

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Timeline

  • Customer Relations Department Manager

    February, 2021 - present

  • Customer Relations Manager

    June, 2016

  • Customer Service Representative

    November, 2014

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