David Regus is an experienced Technical Account Manager at Horizon3.ai since March 2024, previously serving as a Senior Customer Success Manager at Worldly (formerly Higg) where notable achievements included a 10% increase in client satisfaction and 100% YoY renewals for Fortune 500 clients. Regus has a strong background in customer success and project management, having established customer success departments at SupplyShift and successfully led onboarding processes that boosted product expansion. With roles at Sunrun, GRID Alternatives, and QuantiaMD.com, Regus has developed expertise in optimizing workflows, managing client relationships, and creating strategic promotional plans for prominent clients in healthcare. Regus holds a B.A. in Psychology from Roger Williams University, alongside additional educational experiences in psychoanalysis and energy efficiency.