José G.

José G. started working in 2009 as a Customer Service Representative at TeleTech. In 2011, they moved to Teleperformance Mexico where they worked in the same role. In 2015, they joined Hornet as a Customer Service Representative. Later, they became the Livestream Content Manager, responsible for interacting with Hornet Live audience, maximizing user engagement and growth. José also served as the Community Moderator Program Manager, amplifying the radical, affirmative power of the queer community with cutting-edge technology.

José G. has a diverse educational background. José obtained a Bachelor’s Degree in Commercial and Advertising Art from CAAV Centro de Medios Audiovisuales between 2008 and 2011. José followed this with an Advance Photography course at Brand Home in 2012. Between 2006 and 2007, José G. completed a Film Diploma at Universidad de Guadalajara and obtained a High School/Secondary Diplomas and Certificates from CBTis 246 Technological High school between 2003 and 2006. Additionally, José G. has obtained numerous certifications from LinkedIn, including Essential Skills for Social Media Managers, How In-House Creators Can Power Your Company Brand, How to Organize Your Time and Your Life, Holding Yourself Accountable, Own Your Voice: Improve Presentations and Executive Presence, Persuading Others, Social Media Marketing: Managing Online Communities, Social Media Marketing: Strategy and Optimization, Building a Creative Online Community, Financial Basics Everyone Should Know, Los cinco pasos del proceso creativo, Productividad con un café, Social Media Marketing Tips, Delivering Bad News to a Customer, Content Marketing: Videos, Learning Personal Branding, Marketing on Instagram, The Marketing of Cool, Técnicas innovadoras de atención al cliente, and Writing Customer Service Emails.