Cynthia L.

Cynthia L. is an experienced office manager currently at the Hospital for Special Surgery, where responsibilities include providing administrative support to the physician and facilitating patient care coordination. Prior roles at Northwell Health involved coordinating patient care during the COVID pandemic and managing transitions to remote work. As a practice secretary associate, Cynthia L. enhanced patient service by improving office efficiency. Experience at NY Orthopedics includes overseeing the call center and training staff, alongside a background as a medical receptionist, streamlining the check-in process. Cynthia L. holds a Master of Business Administration from the Zicklin School of Business and a Bachelor's Degree in Biology with a minor in Business Management from Stony Brook University.