Tatiana D.

Customer Success Associate at Hostaway

Tatiana D. has a diverse work experience spanning from 2015 to 2023. Their most recent position is at Hostaway, where they work as a Customer Success Associate starting from 2023. Prior to that, they worked at Sitel as a Team Lead from 2020 to 2023. Before Sitel, they worked as a Virtual Assistant at Creachr from 2019 to 2020. In 2019, they also held a position as a Real Estate Assistant at El Sitio Residencies. From 2017 to 2019, they worked at Termotex, S.A as a Diseñador de estructuras en BIM. Prior to that, from 2016 to 2017, they worked at ARQUIFOAM SA as a Diseñadora estructural de estantes. Their first work experience was at Grupo los Pueblos, where they worked as a Calculista from 2015 to 2016.

Tatiana D. completed their Bachelor of Architecture (BArch) degree at Universidad de Panamá. The specific start and end years of their university education are not provided.

In addition to their degree, Tatiana also obtained several certifications in various subjects. Tatiana completed the "Leading People and Teams Capstone" from Coursera in May 2023. Tatiana also obtained certifications in "Business Fundamentals for Customer Success Managers," "Learning Zoho CRM," and "Project Management Skills for Leaders" from LinkedIn, all in May 2023.

Prior to these certifications, Tatiana obtained certifications in "Introducción a la ciberseguridad" from Edflex and "Lógica de programación: Primeros pasos" from Alura Latam in December 2022. Tatiana also obtained certifications in "Cybersecurity Compliance Framework & System Administration," "Network Security & Database Vulnerabilities," "Customer Success Management Fundamentals," and "Cybersecurity Roles, Processes & Operating System Security" from Coursera, all in November 2022.

Furthermore, they obtained certifications in "Foco: Enfocarse trae más resultados para el día a día," "Hábitos: Ser productivo para cumplir sus metas personales," and "LinkedIn: Como hacer que tu perfil trabaje por ti" from Alura Latam, all in November 2022. Additionally, they completed the "Introduction to Cybersecurity Tools & Cyber Attacks" certification from Coursera in October 2022. Their most recent certification, in May 2023, is "Social Media Certified" from HubSpot.

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Timeline

  • Customer Success Associate

    June, 2023 - present