Ismael Payanda currently serves as a Senior Data Engineer at PostNL since July 2024 and has been with Hot ITem since September 2018, holding roles such as AWS Cloud Engineer, Product Owner, and Platform Engineer. Prior experience includes positions as a Data Engineer at VodafoneZiggo, Data Solutions Consultant at PostNL, and New Business Logistics Officer at Guidion. Early career roles featured customer service and research internships, alongside experience as a Senior Callcenter Agent at DIRECT Teleservice. Ismael Payanda holds a Master’s degree in Business Administration, specializing in Digital Business & Innovation from Vrije Universiteit Amsterdam, and a Bachelor of Science in Public Administration and Organization from the same institution. Additional educational background includes studies in pharmacy and life sciences, complemented by pre-university education in nature and health.