Amaliya Yaftumova

Customer Success and Support Manager at HotelFriend

Amaliya Yaftumova has a diverse work experience. Amaliya began their career in 2018 as a Personal Assistant at GCG Trust. Later that year, they became a Customer Service Manager at Sellgof. In 2019, they joined CoolTool for Conscious + Nonconscious Insights as a Customer Service Representative. In 2022, they became the Customer Success and Support Manager at HotelFriend AG.

Amaliya Yaftumova received a Master's degree in Foreign Languages and Literatures, General from V. N. Karazin Kharkiv National University between 2012 and 2018.

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HotelFriend

HotelFriend is a cloud property management system for hotels allows an innovative & effective way to order services via Guest-App