Bruno Fernandes

Manager - Commercial Order Management at Hotwire Communications

Bruno Fernandes has a diverse work experience that spans several roles and companies.

Bruno started their career at American Express in 2013, working as a Credit Specialist for the duration of the year.

In 2014, they joined Hotwire Communications Ltd, where they began as a Customer Service Lead / TAC Support. Bruno then progressed to the role of Senior Billing Specialist before transitioning into the role of Client Success Specialist - High Value Commercial Portfolio. Bruno further advanced in the company to become a Business Development Project Manager - Commercial Division. Following this, they served as a Regional Operations Project Manager. Currently, they hold the position of Manager - Commercial Order Management at Hotwire Communications Ltd.

Bruno Fernandes holds a Bachelor of Business Administration (BBA) degree from Universidade Paulista. Prior to that, they obtained a High School Diploma from Marjory Stoneman Douglas High School. Additionally, they have completed a Lean Six Sigma Green Belt certification from Florida International University.

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Timeline

  • Manager - Commercial Order Management

    September, 2022 - present

  • Regional Operations Project Manager

    July, 2021

  • Business Development Project Manager Commercial Division

    October, 2019

  • Client Success Specialist High Value Commercial Portfolio

    October, 2017

  • Senior Billing Specialist

    November, 2015

  • Customer Service Lead TAC Support

    January, 2014

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