Harlem Rafael has a diverse work experience in the field of network engineering and technology support. Harlem started their career at Telenetworks in 2008 as a Technology Support Engineer and worked there until 2010. Following that, they joined Claro and served as a Field Engineer Network Data-Access from 2010 to 2011. Harlem then transitioned to the role of Implantation Engineer Data-Access at Claro and worked there until 2014. From 2014 to 2021, Harlem worked at Claro RD as a Managed Services & Cloud Engineer. Currently, they are employed as a Network Engineer at Hotwire Communications Ltd since 2022.
Harlem Rafael's education history begins in 2005 when they enrolled in ITLA to pursue a degree in Telecommunications Engineering. Harlem completed their studies there in 2007, obtaining a CCNA, CCNA Wireless, and IT1 degree. Following this, they attended Universidad Dominicana O&M from 2007 to 2012, where they studied Ingenieria Electronica.
In addition to their formal education, Harlem Rafael has acquired several certifications. In 2009, they obtained the CCNA R&S certification from Cisco. In 2015, they obtained the ITIL® Foundation Certificate in IT Service Management from AXELOS Global Best Practice. In 2016, they became a Fortinet NSE 4 Security Professional. Continuing their professional development, in 2018, they obtained the Cisco Certified Network Professional Enterprise (CCNP Enterprise) certification and the Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation certification. In 2021, they earned several additional certifications: Cisco Certified Specialist - Enterprise Design from Cisco, Fortinet NSE 5 Network Security Analyst from Fortinet, Cisco Certified Specialist - Enterprise SD-WAN Implementation from Cisco, and Certificación en Sistemas de Video Seguridad Electrónica Digifort from Digifort Global.
From this information, it can be inferred that Harlem Rafael has a background in telecommunications engineering, with a focus on network security and IT service management. Harlem has consistently pursued further certifications to enhance their skills and expertise in the field.
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