Ida Lagreca

Ida LaGreca serves as the Launch Account Management Supervisor at Hotwire Communications Ltd since May 2021, overseeing project launches and maintaining communication with property stakeholders. Previously, Ida held the role of Customer Experience Advocate, fostering customer satisfaction through effective issue resolution. Prior experience includes key managerial positions at Stop & Shop and Fairway Market, where responsibilities encompassed store operations, staff management, and customer service excellence. Throughout a long tenure at Waldbaums Inc, Ida advanced to various management roles, including Store Co Manager and Call Center Manager, demonstrating a strong focus on customer care, team leadership, and operational efficiency.