Pedro Rivera

Pedro Rivera has a diverse range of work experience. Pedro currently works as an Account Manager at Hotwire Communications Ltd, starting in February 2022.

Before that, Pedro worked at PR Tech Services as an IT Specialist, specializing in Cloud Services. Their role involved helping businesses leverage the on-demand benefits of the internet through cloud service providers. Pedro joined PR Tech Services in May 2021.

Prior to their role at PR Tech Services, Pedro worked at Comcast for six years. Pedro held the position of Community Account Manager and was responsible for delivering information to clients regarding property and personal accounts. Pedro also managed a salesforce to track all information and developed strong working relationships with the board to discuss contracts. Pedro worked at Comcast from August 2015 to May 2021.

Before their time at Comcast, Pedro worked at Lopez Realty Corp as an Administrative Manager. Pedro managed multiple properties, both commercial and residential, and handled various tasks such as rent collection, labor payments, upgrades, insurance renewals, and billings. Pedro's tenure at Lopez Realty Corp was from January 2014 to July 2015.

Pedro's work experience also includes a stint at Citi, where they served as a Customer Service Representative from February 2012 to January 2014. In this role, they examined credit limits, charges, benefits, and payments for customers and assisted them with their bank accounts and credit cards. Pedro also handled more complex issues related to credit card payments.

To kickstart their career, Pedro worked as a Sales Specialist at Sears from August 2008 to January 2012. Their responsibilities included obtaining client information, answering telephone calls, conducting client interviews, and providing sales and customer service support.

Overall, Pedro Rivera has gained valuable experience in various industries and roles throughout their career, encompassing account management, IT specialist, customer service, sales, and administrative management.

Pedro Rivera obtained a Bachelor of Business Administration (B.B.A.) degree with a minor in Accounting from the Inter American University of Puerto Rico. Pedro pursued this degree from 2008 to 2015, with a focus on Marketing. In addition to their formal education, Pedro has acquired several certifications on various topics related to cloud platforms, network security, IT service management, program management, and software applications. These certifications were obtained from LinkedIn, with the most recent certifications obtained in April 2022.