Samantha Lakehomer

Manager, Service Delivery Operations - Reporting & Analytics at Hotwire Communications

Samantha Lakehomer has a diverse work experience spanning several companies and roles. Samantha started their career in 2012 as an Employment Specialist at CNY Services, Inc, where they assisted individuals in finding employment and provided counseling services. In 2013, they became the Neuroscience Education Coordinator at SUNY Upstate Medical University, where they managed the daily operations of the clerkship program and acted as a liaison for students and faculty.

In 2014, Samantha joined Time Warner Cable as a Project Coordinator, overseeing the implementation of signed contracts and coordinating between functional areas. After a year, they moved to Spectrum Enterprise as a Senior Project Coordinator, managing national multi-site projects and ensuring clear communication with team members and stakeholders. Samantha later became a Project Manager in the National Order Operations department, handling cross-functional responsibilities, defining project scope, and monitoring engineering projects.

Their most recent position was as a Manager of Documentation in Enterprise Operations Support at Spectrum Enterprise, where they led a team of technical writers responsible for documenting business and system processes. Samantha also managed the team's performance, assigned tasks, and updated leadership on projects.

In 2023, Samantha joined Hotwire Communications Ltd as the Manager of Reporting & Analytics - Service Delivery, where they are currently responsible for reporting and analytics in service delivery.

Overall, Samantha brings a wealth of experience in project management, coordination, and leadership roles, with a focus on ensuring effective communication and successful project implementation.

Samantha Lakehomer obtained a Bachelor of Arts degree in Psychology and Social Welfare from Syracuse University, completing their education before the year 2011.

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Timeline

  • Manager, Service Delivery Operations - Reporting & Analytics

    February, 2023 - present

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