Sheikera Coutain Mba, Pmp, Icbb

Account Manager- Hospitality At Hotwire Communications, Ltd. at Hotwire Communications

Sheikera Coutain has a diverse work experience spanning multiple roles and industries. Sheikera started their career at Unicor in 2012 as an Inventory Control Manager, where they focused on improving inventory control procedures and forecasting inventory levels for government warehousing programs. In 2017, they joined Beauty & Brains Enterprises, Inc. as the Chief Financial Officer, providing strategic financial oversight and identifying opportunities for cost reductions and efficiency improvements. In the same year, they also took on the role of Corporate Trainer at Hotwire Communications, Ltd., where they played a key role in training and onboarding new employees. Later, at Hotwire Communications, Ltd., they were promoted to Senior Quality Assurance Manager and led the establishment of a cutting-edge Quality Assurance Department. Sheikera is currently working as an Account Manager- Hospitality at Hotwire Communications, Ltd., focusing on providing "White Glove" customer service to top-priority clientele. Overall, they have demonstrated strong leadership, problem-solving, and strategic thinking skills throughout their career.

Sheikera Coutain holds an MBA degree in Project Management from American InterContinental University. Sheikera also has a Bachelor of Business Administration (BBA) degree in Business Administration and Entrepreneurship, which they obtained from the same university. Prior to their studies at American InterContinental University, they earned a Bachelor of Business Administration (BBA) degree with a focus on Biology/Biological Sciences from Xavier University of Louisiana.

In addition to their academic achievements, Sheikera has obtained several certifications. These include the Project Management Professional (PMP) certification from the Project Management Institute, which they acquired in June 2021. Sheikera also holds a Diversity, Equity and Inclusion in the Workplace Certificate from USF Corporate Training and Professional Education, obtained in May 2021. Furthermore, they have a Lean Six Sigma White Belt Certification from Aveta Business Institute, achieved in January 2020. Sheikera obtained the ServSafe Food Handler certification from the FDA in 2017. Additionally, they hold a SAP Certified Associate - Analytical Banking in Banking Services from SAP 8.0 certification, acquired in June 2005. Lastly, Sheikera has an ISO/IEC 27005 Lead Risk Manager certification and a Lean Six Sigma Black Belt (ICBB) certification, although the specific dates of acquisition for these certifications are not provided.

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Timeline

  • Account Manager- Hospitality At Hotwire Communications, Ltd.

    April, 2021 - present

  • Senior Quality Assurance Manager

    2018

  • Corporate Trainer

    2017