Hotwire Communications
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- Customer Engagement and Support Team
Customer Engagement and Support Team
About
The Customer Engagement and Support Team at Hotwire Communications is dedicated to ensuring exceptional customer satisfaction and seamless service integration for multi-family communities. They handle customer inquiries, manage technical support and social media escalations, oversee community onboarding processes, and maintain strong relationships with clients. This team ensures a smooth transition for new communities and provides ongoing support to enhance the overall customer experience.
Team members
Adrianne Maxey
Customer Experience Advocate
Allison Haun
Technical Engagement Specialis...
Bianca Murray
Customer Service Representativ...
Doddly Gay
Community Onboarding Manager
Elie Hazan
Technical Engagement Specialis...
Georgianna Smith
Customer Service Agent
Grant Kruse
Community Onboarding Manager
Jennifer Shaw
Regional Community Relations M...
Kyara Martinez
Customer Engagement Specialist
Mike Jhagroo
Manager Of Client Relations
Mohammad Nejdawi
Community Onboarding Manager- ...
Omar Medina
Regional Manager Community Onb...
Quiwentrie Carter
Customer Service Team Lead
Reid Chavis
Sr. Region Manager, Community ...
Terri Burgess
Contact Center Team Lead
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