Victor B.

Victor B. has a diverse work experience in the IT field. Victor started their career at Ohio Wesleyan University as a Help Desk Publicity Assistant, where they focused on creating social media posts and providing documentation for technology services. Victor then moved on to MelroseINC as an IT Service Coordinator, providing customer support for Apple devices.

In 2020, Victor joined Houlihan Lokey and held various roles, including Lead IT Support Engineer. Victor managed the Los Angeles Help Desk team, providing technical support to local and remote users. Victor successfully implemented a project to improve IT processes and maintained a high resolution rate for tickets. Throughout their roles at Houlihan Lokey, Victor demonstrated their expertise in IT support.

Overall, Victor B. has shown consistent growth and responsibility in their work, showcasing their ability to handle complex IT support tasks and effectively communicate with clients.

Victor B. attended John Marshall High School from 2012 to 2016, where they obtained their High School degree. In addition, they have obtained several certifications including the Microsoft Certified: Azure Fundamentals, Google Data Analytics Certificate, Linux Essentials, CompTIA Cloud Essentials+, ITIL v4 Foundation, CompTIA Project+, Apple Certified Macintosh Technician (ACMT), CompTIA Security+, CompTIA Network+, CompTIA A+, and CompTIA Cloud+.