Shannon Henry

Shannon Henry has a diverse work experience spanning multiple industries. Shannon began their career at the University of Oregon as a Resident Assistant from September 1999 to June 2001. Shannon then worked as a Technical Support Representative at Stream Global Services from October 2001 to June 2002. Following that, Shannon joined Polymath Design Lab as the Owner/Designer/Educator from 2008 to 2013, where they designed jewelry and accessories and presented classes and workshops on sewn electronics.

In 2002, Shannon joined RMLS, where they held various roles over the course of 12 years. As a Technical Trainer from August 2002 to June 2004, they designed and led training programs for technology and software skills. Shannon then worked as a Quality Assurance Technician from June 2004 to April 2007, where they developed and carried out test plans for software updates. From April 2007 to December 2014, Shannon served as the Customer Service Manager, providing excellent service to over 11,000 professional members, building relationships, and leading a customer service team through multiple system conversions.

Since January 2015, Shannon has been associated with Househappy, where they have held various roles. Shannon started as an MLS Data Feed & Partnerships Specialist until March 2016. From March 2016 to October 2018, they served as the Director of Customer Experience, focusing on enhancing customer satisfaction. Since October 2018, Shannon has been the Vice President of Data and Business Solutions, overseeing data-related operations and driving business solutions.

Overall, Shannon Henry has extensive experience in customer service, technical training, software testing, and data management, with a passion for design and education.

Shannon Henry attended the University of Oregon from 1997 to 2001, where they earned a Bachelor of Science (BS) degree in Biology. Prior to that, they attended Beaverton High School from 1994 to 1997. There is no information regarding Shannon's education before high school, as the only information available is that they attended Highland Park, with no specified start or end dates. In addition to their academic qualifications, Shannon obtained a certification called CMLX Level 1 from the Council of Multiple Listing Services in January 2014.