Housekeep
Charlie Ferris has a work experience spanning over two decades. Charlie currently holds the position of Head of Customer Experience at Housekeep since August 2020. Prior to that, they worked at Utility Warehouse in various roles including Head of Customer Strategy, Head of Customer Service, Customer Experience Manager, Customer Service Manager, Learning and Development Trainer, and Customer Service Adviser, from 2004 to 2019. Charlie also worked as a Graduate Software Developer at AMT-SYBEX from 2000 to 2001.
Charlie Ferris holds a Diploma in Learning and Development in the field of Learning Sciences, which was obtained in the year 2007 from CIPD Qualifications. Additionally, Charlie completed a Bachelor of Applied Science - BASc degree in Computer Science from Ulster University, spanning from 1999 to 2003.
This person is not in any teams
Housekeep
Brillant local cleaners and tradespeople. Vetted and background checked. 5* service. Managed in-app or online. This is Housework that works. How does Housekeep work? 1. Match: Just enter your postcode. We’ll pair you with the best local professional and give you a price. 2. Manage: Customise, schedule and confirm your booking - for whenever suits you. You’re in full control. 3. Marvel... at a job well done & your lack of stress. Plus there’s no hassle with cash - we’ll bill your card. What do you get with Housekeep? Whether you want a weekly home clean, or some help with the gardening - we go above and beyond to set a new standard for thorough and thoughtful service. With us, you don’t just get quality service – you get Housekeep quality service. How is Housekeep different? It’s safer, smarter, simpler. We go out of our way to make the whole process as seamless as possible – so you can transform your home without lifting a finger. Why should you choose Housekeep? No calendar mix ups. No hassle with cash. No stress - and no mess. Just an easy experience, super-responsive customer support and a squad of experienced, vetted professionals. This is housework that works. What about the professionals? All our professional cleaners & tradespeople are tried and trusted, with at least 6 months’ experience. We interview every professional and do an 8-step background check. We collect reviews and feedback from every booking to ensure 5* quality. And we support professionals 7 days a week, help them find more work, and spend less time travelling between jobs.