Housing Ombudsman
Helen Duke Assoc. CIPD is a professional with extensive experience in learning and development. With a background in various managerial roles at McDonald's, Helen transitioned to positions at Mid Devon District Council and currently at the Housing Ombudsman. Helen is a skilled Learning and Development Business Partner who brings valuable expertise to their current role. Helen completed their education at Richard Huish College from 1996 to 1999.
This person is not in any offices
Housing Ombudsman
Our role is to resolve disputes involving members of the Housing Ombudsman Scheme and support effective landlord-tenant dispute resolution by others. Members of the scheme include housing associations and local authority landlords plus some private landlords who are voluntary members. Our service is independent and impartial. Our vision is Housing Matters: Fairness Matters which recognises the importance of housing to people’s lives. We ensure the fair and impartial resolution of housing complaints, locally where possible. When things go wrong we put things rights and encourage learning from outcomes. We help improve landlord and resident relationships. We role model the service we expect of others. For further information about the Housing Ombudsman Service see our website.