Sharli Reynolds

Sharli Reynolds has extensive experience in customer service and support, currently serving as a Customer Experience Officer at Housing Plus Group since January 2015, with previous roles including Quality and Customer Communications Officer and Senior Customer Service Officer. Responsibilities have encompassed resource management, computer system proficiency, and customer inquiries resolution. Sharli also held the position of Sustaining Tenancies Officer, providing essential support to customers facing challenges such as domestic violence and mental health issues. Prior experience includes a role as a MASH Researcher at Staffordshire Police, where Sharli conducted research related to domestic abuse and child protection, as well as a Customer Service Advisor at Home Retail Group PLC, focusing on efficient order processing and customer issue resolution. Sharli's early career includes positions in the arts, such as School Tour Director and School Tour Actor. Sharli holds a Bachelor of Arts in Acting from Blackpool and The Fylde College.