Makala Harrow

Makala Harrow has extensive experience in information technology support, currently serving as the Information Technology Service Desk Team Lead and previously as a Senior IT Service Desk Analyst at Houston Methodist since June 2019. Prior roles include Help Desk Analyst II at Memorial Hermann Health System, where support was provided for various hardware and software applications, and Desktop Support Technician. Other positions include Personal Computer Support Technician at Netsync Network Solutions, Manufacturing Associate at Hewlett-Packard, Customer Service Representative at UnitedHealth Group, and technical support roles at multiple companies, including Apple and Verizon Wireless. Makala Harrow holds education credentials from Western Governors University, the University of North Texas, and Westfield High School.