Customer Service & Operations

The Customer Service & Operations team at Howard Sheppard Inc. is responsible for ensuring seamless transportation and logistics services for customers. This includes managing over-the-road (OTR) and intermodal logistics, coordinating truckload services, and overseeing terminal operations in Savannah and Charleston. The team prioritizes customer satisfaction by addressing inquiries, resolving issues, and facilitating efficient communication between the customer and various divisions, such as kaolin mining and non-hazardous chemical transportation.