Aaron-Spencer Charles

Aaron-Spencer C. is a skilled professional currently serving as a Customer Support Operations Manager at HowNow since April 2021, where responsibilities include creating product knowledge for new feature releases and educating users via the HowNow Support Centre. Prior experience at HowNow includes a role as Product Manager, focusing on UX writing and feature testing, along with earlier positions in digital learning, customer success, and account management. Previous roles include business development and communications at organizations such as element London and Nesta, along with editorial internships at Hearst Magazines and Metro.co.uk. Aaron-Spencer C. holds a Foundation Degree in Journalism from the University of the Arts London and multiple qualifications in teaching English as a second language and marketing foundations.