Sam Lawton

Sam Lawton is an experienced professional in customer experience and success, with a significant background in leadership roles across various companies. Currently serving as the Head of Customer Experience at HowNow, Sam has previously held positions such as Global Services Director, Head of Customer Success - Global, and Customer Success Manager at Fuse Universal. Other roles include Digital Solutions Director and Lead Consultant at NKD, and L&D Business Partner at Connected World Services, part of the Carphone Warehouse Group. Sam began a career in learning and development as a Learning and Development Consultant at Best Buy Europe. Educational credentials include a degree in Electronic and Electrical Engineering from the University of Liverpool, achieved between 2007 and 2009.