HP Hood
Mark Morano is an experienced Desktop Support professional with over 19 years in the industry. Currently serving as a Desktop Support Technician at HP Hood LLC since July 2019, Mark has previously held roles including Desktop Support Analyst at OSRAM, Desktop/Hardware Support Technician at Bear Stearns & Co., and Desktop Services Technician at John Hancock. Mark possesses a comprehensive skill set spanning hardware, software, telecommunication, mobile devices, printers, and collaboration tools, consistently adapting to evolving technologies throughout a distinguished career. Notable contributions include involvement in disaster recovery initiatives and technical troubleshooting for diverse system requirements.