RoundPoint Mortgage Servicing LLC
Thomas Broome, HDI-SCA, currently serves as a Desktop Support Technician at Roundpoint Mortgage Servicing Corporation since May 2021. Prior to this role, Thomas held several positions in the IT field, including Senior System Analyst at Life Systems International from October 2018 to May 2021, Helpdesk Analyst at Westinghouse Electric Company for a brief period in 2018, and IT Helpdesk Technician at BAE Systems, Inc. from May 2017 to April 2018, where responsibilities included providing level 1 and 1.5 user support for various Microsoft Office products and company applications. Earlier experience includes a role as a General Laborer at Smith Dray Line & Storage Co., Inc., and multiple positions at BB&T from May 2012 to March 2017, encompassing roles as a Teller, Branch Banker III, and IT Helpdesk Level 1. Thomas holds an Associate’s Degree in Computer Science from York Technical College (2012-2017) and a High School Diploma from Ashworth College (2009-2010).
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