Insight Global
Janae Charles is an experienced IT professional with a strong background in desktop support and service desk operations. Currently serving as a Desktop Support Technician at Insight Global since July 2022, Janae previously worked as a Service Desk Technician at MetroPlusHealth and held several roles in technology support, including Desktop Support Engineer at Align and Service Desk Analyst at Marc Jacobs. Additionally, Janae is an entrepreneur who established Jayy Beauty, a cosmetics brand specializing in high-quality make-up kits. Janae holds a Bachelor of Technology in Computer Information Systems from City Tech, CUNY, earned in 2018.
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