Adam Heaphy

Adam Heaphy is an experienced professional in the IT and support sector, currently serving as the Service Desk Team Lead at Health Service Executive since May 2025. Previously, Adam held the same title at PFH Technology Group from October 2020 to May 2025 and worked as a Technical Support Engineer at the same company. Adam's early career included a role as an Information Technology Help Desk Technician at Cork Institute of Technology from September 2017 to June 2020, alongside coaching basketball and serving as Chairman of the CIT Basketball association. Adam gained additional experience as a Technical Support Engineer Intern at VMware in 2019 and previously worked as a General Operative at Dell EMC. Academic credentials include a Bachelor's degree in Business Information Systems from Munster Technological University and a Leaving Cert from Coláiste An Phiarsaigh.