Timucin Uygungil is an experienced professional in operations and product management, currently serving as an Operations Manager in AI at HubSpot since April 2012. Timucin has played a key role in optimizing operating expenses in Customer Success and developing AI solutions to enhance customer support. Previously, as a Product Manager, Timucin facilitated HubSpot's strategic negotiation with Salesforce, enabling the launch of new Customer Success products. In prior roles at HubSpot, Timucin was instrumental in improving support systems as a Support Engineer and Support Manager. Timucin also serves as a Board Member at The Lionheart Foundation, focusing on empowering trauma-impacted communities. Earlier experience includes a role at Apple Inc., where Timucin contributed to the launch of iconic products, and an internship with Lawyers Without Borders. Timucin holds a Bachelor's degree in History and Human Rights from Trinity College-Hartford and has pursued additional education through General Assembly.
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