Sarah Brennan

Sr. Account Manager at Hucu.AI

Sarah Brennan has a varied and extensive work experience. In 2021, they began working as a Customer Success Manager at Hucu.AI, where they managed initial customer onboarding processes, communicated and collaborated with cross-functional teams, and proactively monitored customer usage and performance metrics. Sarah also held the role of Customer Success Representative at Hucu.AI, where they managed initial customer user and patient lists. In 2020, they were a Customer Success Management Intern at Hucu.AI, where they improved customer launch process and usage, researched customer success best practices, and developed templates for customer success processes. Sarah was also a Virtual Innovation Intern at The Commons, where they were selected out of 700+ applicants to work on real-world projects, conducted and assessed market research, and managed and coordinated projects within several 5 person teams. In 2018, Sarah held two roles: a Front Desk Receptionist & Custodian at Shred415, where they greeted 60+ customers per shift and became proficient in client database and scheduling conflicts, and a Retail Sales Associate at Madewell, where they supported 200+ customers per shift and achieved daily sales goals. Finally, in 2015, Sarah was an In-Home Childcare Provider at Zipp Residence & Hall Residence, where they balanced the schedule of 3 children, organized exciting and educational activities, and became proficient in remaining calm under pressure.

Sarah Brennan is a graduate of Marquette University, having obtained a Bachelor of Science in Elementary/Middle Education in 2021 and a Bachelor's degree in Communication, General in 2021. Sarah was also a member of the Marquette University College of Education Dean's List in 2020 and a Candidate for Lambda Pi Eta National Honors Society with the National Communication Association in 2020. In 2019, they obtained a Marquette University College of Education Professional Program.

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Timeline

  • Sr. Account Manager

    January 1, 2024 - present

  • Customer Success Manager

    June, 2022

  • Customer Success Representative

    June, 2021

  • Customer Success Management Intern

    July, 2020

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