Sr. Sustaining Firmware Engineer

Your Role

We’re looking for someone to maintain the excellence and reliability of our Focus cameras, both in production and in the field. 

This role involves: 

• Critical troubleshooting. You’ll use root cause analysis to develop immediate and long-term solutions for production and reliability issues, and continuously improve our products.
• Collaboration. You’ll be working closely with contract Manufacturing Engineers who possess deep expertise in electrical, mechanical, and production processes. 

• Alignment. You’ll work with the Product Realization Lead, Supply Quality Engineer, and the hardware/firmware Engineering team to ensure we effectively implement product improvements and solutions.

We'd like to hire someone for this role who lives near McAllen, Texas, because our production line is located in Reynosa, Mexico. You’ll visit the production facility two times a week (on average) to debug and resolve possible production issues.

Must-Haves

• Degree in engineering. You have a bachelor’s or master’s degree in computer engineering, electrical engineering, embedded systems or a related field.
• Experienced. You’ve worked with embedded Linux environments and have expertise in board log analysis, scripting and troubleshooting. You’ve also spent time in firmware development and board support packages.
• Electrical tools proficiency. You’re highly familiar with the use of oscilloscopes, multimeters and other electrical tools for troubleshooting.
• Analytical. You have strong problem-solving skills, and are capable of conducting root cause analysis and implementing effective solutions. 
• Ability to travel to Reynosa, Mexico as required, Your role necessitates frequent travel to Reynosa, Mexico (potentially on a daily basis during certain periods), to investigate and address immediate production issues.

Nice-to-Haves

• Experience with contract manufacturers. You’ve partnered with contract manufacturers and know how to provide support to ongoing production lines.
• Interpersonal and communication skills. You can effectively collaborate with a cross-functional team.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. 
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.

Compensation